We must drop the idea that change comes slowly. Today changes come fast; and we must adjust our mental habits so we can comfortably accept the idea of stopping one thing and beginning another overnight. We must discard the idea that past routines, past ways of doing things, are probably the best ways. On the contrary, we must assume there probably is a better way to do almost everything. We must stop assuming that a thing which has never been done before cannot be done at all. – -Donald M. Nelson
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